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geolen
Level 1

How can I correct an "indirect edit" error?

 
1 Comment 1
Ryan_M
Moderator

How can I correct an "indirect edit" error?

Hi @geolen,

 

An indirect edit happens when a user modifies a transaction that affects other transactions.

 

A quick example would be an invoice, and the payment transaction tied to it. If you edit the amount on the invoice, it would result in either an underpayment or otherwise. This would depend on the new amount you entered on the invoice.

 

To fix it, follow these steps:

 

  1. Go to the Gear icon.
  2. Under the Tools section, select Audit Log.
  3. Search for the specific entry related to the transaction in question. 
  4. Click on the transaction in question. (The invoice, for this example.)
  5. Make the necessary changes so the amounts are correct for all related transactions.
  6. Click Save and close.

If there are deleted transactions, you can still utilize the Audit Log page to view those. Check out this article: Use the audit log to re-enter deleted transactions. Although there isn't an option to recover a deleted transaction, you can use the Audit Log page to recreate the deleted transaction exactly as it was. 

 

If you'd like to view the audit history of a transaction, take a look at this article for the steps: How to view transaction changes in the audit history. Be advised, this works for the master admin, and any other users provided with full access rights. 

 

Have other questions in mind? Post them below, and I'll get back to you as soon as I can. 

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