Welcome to the Community space, Heleng. Allow me to mention significant information about getting proof of filing for your tax extension in TurboTax.
If you've filed your extension request online using software, it should go through and be accepted. However, there will be no confirmation if you request an extension using paper Form 4868 and send it via mail or authorized private delivery assistance. If that's the case, you'll need to check the status of your extension by getting in touch with the Internal Revenue Service (IRS).
If the issue persists, you may contact the TurboTax Support Team to investigate further. Their support representatives have the tools to figure out the problem.
Furthermore, you may check out this link to provide answers to some of your questions regarding TurboTax: TurboTax Community.
Always know that you can post again here in the community if you need additional questions about tax or any QuickBooks-related queries. We're here to help. Take care.