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SMILEoften1
Level 1

How do i get an agent to help me install the updated 2021 quickbooks into my 2018 version i feel uncomfortable doing it on my own

 
5 Comments 5
SarahannC
Moderator

How do i get an agent to help me install the updated 2021 quickbooks into my 2018 version i feel uncomfortable doing it on my own

Hello there, SMILEoften1.

 

I can help you get in touch with our support team to guide you when installing the updated 2021 QuickBooks. This way, you'll be able to install the latest one without hesitation to ensure everything is properly set up. Here's how:
 

  1. Go to this link: https://quickbooks.intuit.com/learn-support/en-us/contact.
  2. Choose QuickBooks Desktop. Then, select your QuickBooks edition.
  3. Click Continue.

 

That's it. Still, I'd like to include the steps on how you can install QuickBooks 2021 from your 2018 version. You can use these steps too:

 

  1. Click this link: https://downloads.quickbooks.com/app/qbdt/products.
  2. Select your region and product.
  3. Then, make sure to choose the 2021 version.
  4. Once done, click Search and download it.

 

Then, upgrade your company file. Please check the complete details in this article: Learn how to upgrade your company file so it works in newer versions of QuickBooks Desktop

 

Also, you can check this article to get user guides, training, and pro advice for QuickBooks Desktop: Get QuickBooks Desktop user guides.

Please let me know if you have other questions. You can always post here anytime. Take care always.

SarahannC
Moderator

How do i get an agent to help me install the updated 2021 quickbooks into my 2018 version i feel uncomfortable doing it on my own

Hi SMILEoften1,


Hope you’re doing great. I wanted to see how everything is going about installing QuickBooks Desktop 2021. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.


Looking forward to your reply. Have a pleasant day ahead!

gtz
Level 1

How do i get an agent to help me install the updated 2021 quickbooks into my 2018 version i feel uncomfortable doing it on my own

I started installing pro 2021 but on the process is telling is going to unistalled my pro 2018. Will i loose all my info is this step if done

 

gtz
Level 1

How do i get an agent to help me install the updated 2021 quickbooks into my 2018 version i feel uncomfortable doing it on my own

I need to upgrade from pro 2018 to pro 2021. I already started installing but on the process it going to uninstalled pro 2018? if that happens will I loose all my info?

katherinejoyceO
QuickBooks Team

How do i get an agent to help me install the updated 2021 quickbooks into my 2018 version i feel uncomfortable doing it on my own

Hi there, @gtz

 

Thanks for joining in this conversation. To give you an insight, uninstalling QuickBooks does not delete your company files. It will only remove the QuickBooks application. 

 

Here are our great articles with detailed steps and instructions on creating and restoring a backup of your company file as your future reference: 

 

 

Add your comment below if you have any other questions. Have a great day!

 

 

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