Due to QuickBooks locking up and corrupting my USB drive I am trying to save a backup copy to OneDrive. I have File Explorer open and I can see the OneDrive folder but I can not see it when I try to save my backkup file there.
I can't see it period from QuickBooks. I can not find it to restore it.
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You can easily save your QuickBooks data to CSV and automatically put it to OneDrive with Skyvia (https://skyvia.com/data-integration/integrate-quickbooks-onedrive). Alternatively, Skyvia offers a backup option for QuickBooks Online, with few clicks data restore.
I run QBDesktop from my local desktop. When I decided to try OneDrive, OneDrive immediately copied the QB files. if I understand it correctly, now QB is running from OneDrive. QB bombed out on me yesterday, which I assume was caused by the OneDrive situation. How do I disassociate my QuickBook files from OneDrive?
Hello there, @gene945741,
Desktop users can use OneDrive to save a backup copies of their file (.QBB). In your case, it looks like you restore the company file in the hosted environment, which is why all QB information is synced there.
We don't recommend saving or opening a company file (.QBW) due to some restrictions with the system requirements. QBW files has to be saved or stored locally to avoid errors.
To get help disconnect the connection, I would recommend getting in touch with our QuickBooks Support for further assistance. They can check your account and provide further troubleshooting to resolve this.
Here's how to contact support:
An IT professional can also help you with this kind of situation.
Let me know how the call goes by adding a comment below. I want to make sure this is resolved and I'm here if you need additional help. Have a great rest of the week!