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dzhest1
Level 1

I keep getting a Quickbooks Online Helper Tool install pop up on my Mac. Nothing installs when I approve it. How do I get past this?!

 
1 Comment 1
JoesemM
Moderator

I keep getting a Quickbooks Online Helper Tool install pop up on my Mac. Nothing installs when I approve it. How do I get past this?!

You can disable the QuickBooks Online Helper Tool pop-up or other repetitive notifications on your Mac, dzhest1. Let me share steps to help you work on your account without interruptions.

 

To control whether apps can run in the background on your MAC, you can generally manage permissions through the system preferences for specific features or check the settings within the app itself. To do so, follow the steps below:

 

  1. Go to the Apple menu and click on System Preferences.
  2. Click on Notifications.
  3. Scroll down to find QuickBooks or the specific app related to the pop-ups.
  4. Adjust the alert style to None or modify the notification settings to suit your preference.

 

You may also reach out to an IT expert regarding the procedure and handling of applications that are operating in the background.

 

However, if the issue persists after trying the steps above, I'd recommend contacting our Live Support team. They have tools that can look into this further and provide other steps to get this resolved. To reach them, click this link: QuickBooks Online Support.

 

I'll also share these resources that will guide you in managing your QuickBooks account:

 

 

If you have any further inquiries regarding pop-ups or require assistance with your QuickBooks account, please don’t hesitate to ask. I'm available to provide support and guidance. Take care.

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