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Tabo
Level 1

I need to install quickbooks to my desktop

I have recently purchased quickbooks enhanced enterprise on line, they sent me the email link to activate it on my desktop, but nothing happens when i enter the information, the page just sits there. I went on line and tried downloading and when it gets to about 37% it stops and says there were problems downloading and stops.

No one will answer the 800 # to call for intuit

 

Please someone help

3 Comments 3
4Gal
Level 10

I need to install quickbooks to my desktop

Which link did you use to download the installer file? You can try this one.

https://downloads.quickbooks.com/app/qbdt/products

 

Jelayca V
QuickBooks Team

I need to install quickbooks to my desktop

Helle there, @Tabo. I want to share some important information with you about installing QuickBooks Desktop (QBDT). 

 

Before you begin the process, it is essential to consider its system requirements to ensure your computer meets the necessary specifications. If you have not yet downloaded the version of QuickBooks Desktop that you require, please do so now and save the downloaded file in a location that is easily accessible, such as your Windows desktop. Additionally, make sure you have your product and license number at hand.

 

I would like to remind you that after October 10, 2023, Microsoft will no longer provide security updates or support for PCs running Windows Standard and Essentials Server 2012 and Server 2012 R2. Therefore, QuickBooks 2024 will not support Windows Server 2012 and cannot be installed on it. 

 

Please note that Linux and Windows 10 S Mode  are not supported. QuickBooks requires you to use Windows natively and not through an emulator or virtual environment. 

 

Furthermore, QBDT 2024 requires internet access and Google Chrome. The supported database servers are Windows (natively installed), Windows Server 2022, Standard and Essential, Windows Server 2019, Standard and Essentials, and Windows Server 2016, Standard and Essentials.

 

To check for further system requirements for installing QBDT, you can visit this article for more details and information: System requirements for QuickBooks Desktop 2024

 

Moreover, if you have already met the requirements and still were not able to install QBDT, I highly suggest you reach out to support outside QBO or an IT expert to help you install the product. 

 

We also have some helpful articles that might be useful to you in the future: Manage your QuickBooks Desktop subscriptions and services

 

Feel free to reach out if you have any further questions about installing QBDT. We're here to help you make the most of your QBO experience. Have a good one. 

richeljohn
Level 1

I need to install quickbooks to my desktop

For Windows:

  1. Check System Requirements:

    • Ensure that your computer meets the system requirements for the QuickBooks Desktop version you are installing.
  2. Download QuickBooks Desktop Installer:

    • Visit the official QuickBooks website to download the installer for the version you have purchased.
  3. Run the Installer:

    • Locate the downloaded installer file and double-click on it to run the installation wizard.
  4. Follow Installation Wizard:

    • The installation wizard will guide you through the process.
    • Read and accept the license agreement.
    • Choose the installation type (Typical or Custom). For most users, the typical installation is sufficient.
  5. Enter License and Product Information:

    • You will be prompted to enter your license and product information during the installation.
  6. Choose Installation Location:

    • Select the folder where you want to install QuickBooks Desktop. The default location is usually fine.
  7. Select Installation Options:

    • Choose any additional options, such as creating desktop shortcuts.
  8. Wait for Installation to Complete:

    • The installation process may take some time. Once it's complete, you'll receive a confirmation.
  9. Reboot Your Computer:

    • After the installation, it's recommended to reboot your computer.
  10. Activate QuickBooks:

  • Open QuickBooks Desktop and follow the on-screen prompts to activate your product.

For macOS:

  1. Check System Requirements:

    • Make sure your Mac meets the system requirements for the QuickBooks Desktop version you are installing.
  2. Download QuickBooks Desktop Installer:

    • Visit the official QuickBooks website to download the installer for the Mac version.
  3. Run the Installer:

    • Locate the downloaded installer file and double-click on it to run the installation.
  4. Follow Installation Instructions:

    • Follow the on-screen instructions to install QuickBooks on your Mac.
  5. Enter License and Product Information:

    • Provide the necessary license and product information during the installation process.
  6. Choose Installation Location:

    • Select the destination for the installation. The default location is typically recommended.
  7. Wait for Installation to Complete:

    • The installation process may take some time. Once it's complete, you'll receive a confirmation.
  8. Reboot Your Mac:

    • After the installation, it's a good practice to reboot your Mac.
  9. Activate QuickBooks:

    • Open QuickBooks Desktop and follow the on-screen prompts to activate your product.

Always refer to the installation instructions provided with your specific version of QuickBooks, as steps may vary slightly. If you encounter any issues during the installation process, you may want to consult QuickBooks support or the user manual for troubleshooting assistance.

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