Thanks for sharing your query here today, winteryui. I can provide information when managing QuickBooks Self-Employed (QBSE) subscriptions and help you get back to subscribing to your account.
If you've subscribed to QBSE in the mobile app, your subscription is managed by the Google Play Store, not directly through QuickBooks. With this, let's ensure your subscription to the app store is canceled. Then, log in to your account on a web browser so you can pay and resubscribe directly on the website. Let me guide you through the processes.
First off, go to the app store and cancel your subscription:
- Open Google Play on your phone or tablet and sign in to your Google account.
- Proceed to the menu ☰ icon.
- In the Subscriptions section, look for QuickBooks Self-Employed.
- Then, select Cancel.
Lastly, sign in to your account using the web version and reactivate the account:
- Log in to QuickBooks Self-Employed in a web browser.
- Click the Gear or Profile icon and select Billing info.
- Choose View options to see different subscription types.
- Click Subscribe.
- Review your billing and payment info, then choose Subscribe.
Moreover, I'm sharing these articles for additional reference when utilizing QBSE:
Feel free to reply on this thread if there's anything else you require further assistance with when managing your QuickBooks account. Let me know anytime you need help. Keep safe, and have a good one!
