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Level 1

Installing quicbooks desktop in different drive than Drive C

I ran out of space in Server in Drive C. Server has another Drive labeled D where we have plenty of space to install. How do I tell computer to install program in Drive D instead of Drive C?

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QuickBooks Team

Installing quicbooks desktop in different drive than Drive C

Good day, LCOCPA.


Thanks for reaching out to us. I'm here to help ensure you're able to install your QuickBooks Desktop successfully. 


One of the requirements when installing QuickBooks Desktop, it should be installed in Drive C. Since the hard drive doesn't have enough memory, you have the option to set up folder and access permissions. Then, clear the memory by deleting files from the %temp% folder. These processes help empty the storage. 


To set up folder and access permissions:

  • Windows 10, 8, and 7
  1. On your keyboard, open the File Explorer by pressing the Windows logo + E keys.
  2. Go to C:\Users\[Username]\AppData\Local\Temp or type %temp% in the address bar.
  3. Right-click the Temp folder, then select Properties.
  4. Choose Sharing and click Share.
  5. Add the Windows User Profile and the corresponding QBDataServiceUserXX for your QuickBooks.
  6. Set the permission level of both users to Full Control, then click Share.
  • Windows 8.1
  1. Choose the folder and select Share.
  2. Go to Advanced Security, click Add and choose Select a principal.
  3. Pick Advanced, then Find Now.
  4.  Choose the user and select OK
  5.  Click Full Control and OK.

To delete files from the %temp% folder:

  1. On your keyboard, open the Run window by pressing the Windows logo + R keys.
  2. Type %temp%, then select OK.
  3. Press Ctrl+A, then Delete
  4. Retry extracting the installer package. The file name depends on the edition and version of your QuickBooks (for QuickBooks Desktop Pro 2018 =QuickBooksPro2018.exe).
  5. Double-click the downloaded file, then follow the prompts.
  6. If you have an existing file extractor installed on your computer, use it to unpack the installer.

For additional reference, you can check this article: There is not enough space or Your system only has xxxMB of memory when installing QuickBooks Desktop.


If you need further assistance with the steps, i recommend calling our QuickBooks Desktop Support Team. They have the tools to do a remote session and walk you through the process. 


Here's how you can contact our phone support:

  1. Click this link:
  2. Select the version of QuickBooks, click Contact Us.
  3. Type-in Technical Support on the search bar. 
  4. And click Get the Phone number below. 

You may also check this article on how to install QuickBooks Desktop


Please know that you're always welcome to post if you have any other questions about installing QuickBooks. Have a good one. 

Level 4

Installing quicbooks desktop in different drive than Drive C

  1. Learn how to fix There is not enough space on drive C:\ to extract this package to continue installing QuickBooks Desktop and get back to business.
  • You receive this error while extracting the installer. This means your computer has less than the required 1GB of minimum available storage.


  • To resolve this error, you need to set up folder and access permissions and delete files from the %temp% folder to clear memory.


  • Step 1: Set up folder and access permissions
  • Step 2: Delete files from the %temp% folder
  • Step 3: Reboot your computer



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