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My QuickBooks accountant desktop 2020 has disappeared

My QuickBooks Accountant Desktop 2020 icon has disappeared.  How do I find it?

1 Comment 1
QuickBooks Team

My QuickBooks accountant desktop 2020 has disappeared

Don't sweat it, 1Sunnyday. I have the steps you need to locate your QuickBooks Desktop (QBDT) Accountant 2020 and get back to running your business right away.


You can utilize the easy-to-use search feature to help you find the app on your computer. 


Here's how:


  1. Click the search button on the taskbar.
  2. Type "QuickBooks."
  3. In the search results, click the Apps section header to view a list of apps that meet the search criteria.
  4. Click the right arrow for your QBDT.
  5. In the right section, you'll want to select:
    • Open
    • Open file location: To find out where it's installed
    • Pin to Start: To add it to the Windows Start menu.
    • Pin to taskbar: To pin the app to the taskbar


You can also add it to the desktop:


  1. Right-click on the desktop.
  2. Select New and then Shortcut.
  3. Enter the location of the item or select Browse to find the item in File Explorer, then choose the location and click OK.
  4. Hit Next, then Finish.


Finally, if you're having trouble finding your QuickBooks files, this article will be helpful for you: Locating Backups and Company Data Files.


Please come back and let me know how these steps help you in finding your QBDT 2020. I'm always available here should you have further concerns. Wishing you continued success!

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