Hello there, mori270996.
Thank you for contacting us. We appreciate you bringing to our attention that you are having trouble opening the 1099 for an hour. To address this issue, I suggest we perform a comprehensive troubleshooting exercise on your PC.
To help solve your issue quickly, we need to access your QuickBooks Online account using a private browsing session. This is important for finding the problem and solution efficiently.
Google Chrome: Ctrl + Shift + N
Mozilla Firefox: Ctrl + Shift + P
Safari: Command + Option + P
If this problem persists when using a private browser, please restart your browser by switching to a supported browser cache.
If the same thing happens, you can contact our Customer Support Team. They can review your file and provide additional steps to fix it.
If you have any additional questions, you can always mention me in the comments area below. I am here and prepared to support you. Please be careful.
