Hello there, @bowtiestudio. I appreciate you for performing some troubleshooting steps and for sharing the details of how this matter with the Database Server Manager started.
Let's perform some other recommended troubleshooting steps to help resolve the issue with the Database Server Manager in QuickBooks Desktop (QBDT).
Before we start, I'd like to verify if you've already scanned your company files after you install the Database Server Manager. If you haven't already, I encourage you to do so. This way, you can access your company files from other computers on your network. To do this, here's how:
- On your server computer (the one that hosts your company files), open the Windows Start menu.
- Enter “Database” into the search and open QuickBooks Database Server Manager.
- Go to the Scan Folders tab.
- Select Browse. Then select the folders that hold your company files (QBW).
- Select OK when you're finished.
- When you’re ready, select Start Scan.
Once you're done, you'll have to monitor your drives and manage the Database Server Manager. For the complete guide, please refer to this article starting with Step 2: Use QuickBooks Database Server Manager.
In case the issue continues, I recommend doing a clean install with your QBDT (2023) software. This renames your QuickBooks folders to fix company file issues. Then after doing so, install and set up QBDT on a server so computers on your network can access your company files.
Also, you may want to check out this article as your reference to learn more about hosting and multi-user mode in QBDT: Hosting your company data in multi-user mode in QuickBooks Desktop.
Please don't hesitate to comment if you have other concerns about the Database Server Manager in QBDT. I'm always ready to help. Take care, and I wish you continued success, @bowtiestudio.
