Thank you for letting us know about your situation, GFA-SEA. I get how challenging managing your QuickBooks Desktop (QBDT) can be, and appreciate the patience and steps you've taken. Since you're still experiencing issues even after trying all the troubleshooting steps, I recommend contacting our customer support team for further assistance. They have tools to access your account in real time, so they can identify the root cause of the problem.
To reach them, you can follow these steps:
- Go to Help.
- Select QuickBooks Desktop Help/Contact Us.
- Use the Search questions, keywords, or topics field to enter your question.
- You'll get a list of related articles.
- Select Contact Us in the help window if you don't get the answers you need.
- Choose to chat with us or Have us call you.
For more details, including support hours, see this article: Contact QBDT support.
Addressing the issue quickly can prevent it from becoming more complex or causing additional problems. Let me know if there's anything else I can assist you with by clicking the Reply button below.