Thanks for letting us know how you handled the error, Daniel. I'm here to make sure you get the help you need to fix it and keep using QuickBooks Self-Employed (QBSE) on time.
We'll have to perform in-depth troubleshooting steps to identify where the error is coming from. The process requires us to gather some information, which we're unable to perform in the Community for security reasons.
With that said, I recommend contacting our QBSE Support Team for further assistance. They have tools to pinpoint the source of the issue and will provide guidance on how to apply the permanent fix.
Here's how to contact us:
- Navigate to the Help menu in the upper right and click the Contact Us link.
- Type a brief description of your concern in the field box and tap the Continue button to view the support options.
- Select Chat with us to initiate a conversation or Have us call you to speak with an agent.
To ensure you get the best experience when using QBSE, explore this article to learn the supported browsers and mobile operating systems: QuickBooks Self-Employed mobile app availability update.
I've included an article that contains a list of resources that will guide you on how to organize your business income and expenses, and track your tax information, to name a few. Click the link of the topic to view the full details: Overview of QuickBooks Self-Employed.
Drop a comment below if you need further assistance getting around the program or completing a specific task. The Community is available round the clock to help you.
