I appreciate the steps you've already taken to install the QuickBooks Online Desktop App, BillyA.
To ensure the app works on your HP notebook, I suggest reaching out to our Live Support team. They can help you with the installation steps, identify any issues related to the app or your system settings, and use specialized tools to resolve the problem. Our Live Support team is equipped to provide detailed solutions and ensure the app gets properly installed and running on your device.
Here's how:
- Go to the Help icon.
- Choose the Search tab.
- Click the Contact Us button and enter your concern.
- Select Continue.
Please ensure to check their support hours so you can reach out to them at the right time.
If you have any further questions or require additional assistance, please add a comment below. We are here to help.