I appreciate for performing some troubleshooting to rectify the issue, RK3Designs.
I completely understand your concern. Frequent logouts and losing work can be frustrating, especially when working on essential tasks in QuickBooks Online. Let's troubleshoot together and find a solution to ensure you won't keep locked up.
Since you've uninstalled and reinstalled the app, and the issue persists, let's try refreshing your app. This process is similar to clearing the cache on your web browser. Please follow the steps below:
In your Phone Settings:
- From your phone's settings, tap Apps (varies by device).
- Choose the QuickBooks app from the list and select Storage.
- Select clear data.
If you're still having trouble, please get in touch with our support team. They have the necessary tools to help you diagnose why you're being locked out. You can refer to this article to contact our support team: QuickBooks Online Support.
In addition, you can learn about the features of the QBO mobile app by visiting this page: Compare mobile app features.
Please feel free to reach out if you have further concerns or questions regarding staying logged in to your QBO account and completing tasks. I am here to assist you and provide any necessary guidance. Have a great day!
