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I see all your efforts in getting this fixed, and I appreciate you sharing detailed information about your concern, William. QuickBooks Desktop Enterprise 2023 is compatible with Windows 11. However, specific issues can arise due to various factors, such as missing components or outdated drivers.
Given that you've gone through the troubleshooting steps, I recommend contacting our technical support to fix this as soon as possible. If necessary, they can arrange a screen-sharing session to diagnose the issue.
To reach our support team:
- Go to the Help menu. Select QuickBooks Desktop Help/Contact Us.
- Press Contact Us.
- Type a short description of your issue in the box provided. Click Continue.
- Sign in to your Intuit account. Pick Continue, then Continue with my account.
- You'll receive a single-use code in your email; enter the code and Continue.
- Hit Have us call you.
In the meantime, you can consider emailing your paystubs using WebMail instead of Outlook. I'll show you how to set this up:
- Open your company file. Hover over the Edit menu.
- Click Preferences. Select the Send Forms option.
- Go to the My Preferences tab.
- In the Send email using section, tick WebMail.
- Press Add. Fill out the Add Email info, then OK.
- Hit OK to save it.
Now, you can email your pay stubs successfully.
Moreover, if you want to create a customized email template when sending messages/forms from QuickBooks, check out this article: Create custom email templates in QuickBooks Desktop.
After following these steps, you can ensure that your paystubs and other forms are emailed on time and received by your employees. Verify that the email addresses are correct to avoid any delays in sending them. I want to provide all the necessary help you need, so tap the reply button below if you have one, William.
