QuickBooks Online App 3.2.3 Fails to fully Open

Desktop Pro Plus 203 User · ‎July 05, 2025

I have a wel equipped Dell XPS 17 Laptop running Windows 11 Pro. My preferred access is to use the QuickBooks Online App which has worked great for me for over a year. After not using it for a few weeks I tried starting and it went through all the green start up sequence but then never fully loads. This was with version 3.2.2. I called into QuickBooks support and they used GLANCE but were unable to figure it out. They told me that 3.2.3 was about to released and they asked me to hold off and try again. I unloaded 3.2.2 and tried installed 3.2.3. It sticks exactly where 3.2.2 did. Looks like it going to start, goes through the green screens, and the nothing happen. Very frustrating.

NerbynMaeI · ‎July 05, 2025

Your sentiments are valid and I appreciate you for reaching out to our Live support team to address your concerns about the QuickBooks Online (QBO) app that is not opening in your desktop, Desktop Pro.

While I would love to assist you directly here, we the Community team cannot access your account due to security reasons. I highly recommend contacting our Live Support team again for the latest update on your issue and to resolve this effectively.

Here’s how to contact them:

Go to the Help menu in QuickBooks Online.
Use the Search bar and type Contact Support.
Select Contact Us at the bottom of the page.
Follow the prompts to connect via Chat or Request a Callback.

Please make sure to review their support hours so you'll know when agents are available.

In the meantime, you can access your account through a supported web browser to help you get back on track with your business.

You can leave a reply below if you need further assistance with anything else.

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QuickBooks Online App 3.2.3 Fails to fully Open

QuickBooks Online App 3.2.3 Fails to fully Open

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