I acknowledge the challenges you are currently experiencing with QuickBooks Self-Employed (QBSE), egornall. Let me help you address this so you can use your QBSE app without issues.
To start, it's important to note that QBSE is no longer available. However, existing users can still update their QBSE app from Google Play Store or Appstore if you haven't deleted your QBSE app from your mobile phone. Kindly follow these steps:
For iOS users:
- Go to the App Store, then select your profile icon.
- Go to QuickBooks Workforce, and select Update.
For Android users:
- Open the Google Play Store.
- Select the profile icon, then select Manage apps and devices.
- Under the Overview tab, select Updates available.
- Next to the Workforce app, select Update.
Afterward, login to your QBSE again and see if you can now access it. If issue persists, it's best to follow these steps:
- Change the Wifi data connection on your device to 4G (varies by device).
- Close and restart the app.
- Clear app data by opening your device Settings, select Apps (varies by device), choose QBSE app from the list then select Storage, and click clear data.
On the other hand, concerning the price increase and transition from $6/month for QuickBooks Self-Employed to $20/month for Solopreneur is understandably steep. This new platform includes additional features designed for growing businesses.
Also, existing data in QuickBooks Self-Employed doesn't automatically transfer to Solopreneur. You'll need to manually export and import your data for automated transfer options.
You can also visit this article to learn about the system requirements for the QuickBooks Workforce mobile app.
On the other hand, you might want to visit this material for guidance on organizing your income and expenses to efficiently determine how your industry is doing financially: Categorize transactions in QuickBooks Self-Employed.
Please keep me informed if you have any further information or concerns about updating your QBSE app as you follow the steps above. We’ll be here to help.