I have done as you suggested and spent 30 minutes on the phone with someone who gave me basically the same answers as before - to upgrade.  I explained again that I own the older version of the software and I do not need any updates to it nor do I need technical support, I just want the software that I bought and paid for to work. The only reason I reason I need them at this point is that they have change the installation process to basically cheat me out of what I bought.  Since my version is 2008 Desktop Pro, I have gone through several crashed computers and re-install of the software without issue until now - meaning Quickbooks changed the installation process.

My question now is: since the re-installed software now does a 30 day count-down from the date of this latest install, when it gets down to 0 days, will the software cease to work?

@Nailzscott 

when it gets down to 0 days, will the software cease to work?

Yes. It uses the same mechanism as the trial version. You need to reset the counter or activate your license.

That’s what happened to me.  It ceased to work after 30 days.  Simply the program and reinstalling it did not work insofar as resetting the 30 day “registration period”.

I wish it were that easy to activate the license. Their installation process will not activate the license information even though they (Quickbooks Support) have verified in a phone call that it is registered to me. They had the audacity to suggest I just re-install my software every month.

As far as resetting the counter - is their a known, workable process for that?

For me, it did not work to reinstall the product monthly.  I tried deleting and reinstalling after the 30 day lockout - and that didn’t work for me.

As far as resetting the counter - is their a known, workable process for that?

You can contact Fiat Lux. They know a method that is proven to work.

I did. He wants a huge fee that my very small business cannot afford.

@Nailzscott 

If the fee is huge, how about purchasing QB Desktop 2024 Pro Plus for a single user = $650? Otherwise, switch to a free program as the replacement.

If they - Quickbooks - will not allow me to use what I paid for, I will not in good conscience ever give them another dime.  I have done some programing in the past, so I'll figure things out.  If on the slim chance I don't figure a workaround, I'll start using available Excel templates to manage the simple requirements for invoicing, bills, and reports - which is really all I get from QB.

UNBELIEVABLE!!!   I called the number again and was told I would have to purchase a new copy of quickbooks because the version I have is no longer supported.  I already purchased a copy of quickbooks.  In fact I purchased 2 copies for 2 companies.   Nearing retirement, it's not my first priority to purchase another copy of quickbooks.  All I want to do is install quickbooks on a new computer because my old one crashed.  Not looking for technical support just asking that the activation be reset so that I can activate quickbooks.  The number of activations have exceeded the limit.  Over the years computers have crashed and or been upgraded.  this copy of quickbooks has only been on one computer and one computer only.  Perhaps I should look for another companies financial software to do my books.   Can't believe that quickbooks or INTUIT isn't standing by their product

@penjet83 

I should look for another companies financial software to do my books

You are using an old version (e.g 2013 or older), correct?

You can use the trial version of QB Desktop to access your historical data for good. Then you may start from scratch in a new program. Contact me in private for details.

Hi there, Nailzscott.

We acknowledge your emotions regarding the issues you've encountered during the process. I understand the need for information to register it on another computer. However, older products are no longer supported.

Please note that our prices have been adjusted to meet industry standards and reflect our clients' needs. This will help us improve our service and develop new features.

Feel free to ask other questions in your reply if you need anything else. Take care.

While I may appreciate your attempt appease us who have been cheated, I think you are missing the point. As for acknowledging my "emotions" - as you refer to them, maybe we should acknowledge the facts.  Me and others do not need QB's software support of these older, non-supported versions of your software.  As stated before, I have reinstalled this software on several computers due to crashes, and it is QB's change in registration process that has taken away my ability to use what I bought.

Your reference to relative to pricing to "meet industry standards and reflect our clients' needs" can be challenged.  Your pricing and service is sure to meet the needs of many of your larger clients, who - although they are the ones who support you in your current business structure - it was us, the little small businesses that helped to get you where you are by buying the older versions.

Because I have some technical capability and can read some of logic in the code processes that you use for registration, I know you have the power to easily adjust the installation process to verify that we (the small businesses) have already registered our software that you sold us.  You know, that software we thought that we would get to keep because we paid for it..

Sure, you can make a lot more money - and will make a lot more money with the process you have in place; but you and I and - all of those following this thread know that it's Not Right for you to take away what we paid for.

Even though I have the capability to make some adjustments to allow me to use my current - old antique software version, maybe my time might be better spent helping others.  Some of these small businesses will get bigger and may need some highly capable business software in their future.  Do you think they will choose the company that denied them use of what they already bought from you?

This will be my first year not using Turbo Tax. Am trying to get away from all Intuit products at this point.

I installed Quickbooks 2007 on a different computer (only the second since I bought QB) and now 30 days have passe and it will not let me register it.  I have the original CD with license and prod code.  When I call support, they are going to deal with a very unhappy me if they don't allow me to run this software that I paid for. 

I'm also reinstalling old Turbo Tax and having probs with that, even though I had the CDs.

Don't even get me started on Mint.  Used it for over a year and now I have to use Credit Karma.  It stinks, not going to use it but now me PI is on both systems.

If you reply that my software is old and out of support you can shut your face.  I bought it and I don't see anywhere in the license agreement that it expires.

Hello there,

I recognize your sentiments about registering your QuickBooks 2007. Allow me to share some information about your concern.

As mentioned by my colleagues above, with the QuickBooks Desktop Service Discontinuation Policy older versions will no longer receive product updates and cannot access online services. Thus, you received the error when registering.

I suggest contacting our Customer Care Support to get a validation code to re-register the program.

Here's how you can contact them outside of your books:

1. Go to our Contact page.
2. Choose QuickBooks Desktop.
3. Click Continue as a guest.
4. Pick your version.
5. Hit Search for something else.
6. In the Tell us more about your question: field, enter a description of what you're contacting Intuit about.
7. Press Search.
8. Select Start a Message.

Moreover, I'm adding this helpful article as your reference about fixing errors when registering QBDT:  Fix license, validation, and registration errors in QuickBooks Desktop.

Please don't hesitate to return to this post if you have other concerns about registering your QuickBooks Desktop. I'll be here to lend a hand.

@Maad 

I bought it and I don't see anywhere in the license agreement that it expires.

A license is just permission to use the product. You never own it.

I got my licensed copy of Quickbooks 2007 to work on a new PC.  My post with a link to how to do it was deleted.  On Windows, there is a hidden dir, C:\ProgramData\COMMON FILES\INTUIT\QUICKBOOKS.  Copy qbregistration.dat to your new PC in the same folder.  Unhide C:\ProgramData\COMMON FILES and create the rest if needed.

This fix will help someone who legally bought and installed the software and is looking to keep using it.  I understand a company not wanting people to install then give away or sell the software and have it used by more than one person. 

GenmarieM (EMPL)

Quickbooks Team

I spent 25 minutes on the phone with Quickbooks support and spoke to a supervisor but they WILL NOT provide a validation code.

I tried the steps you provided but nothing worked.

You stated - "I'll be here to lend a hand."

Looking forward to it. 

I have a workaround for the moment - but this just isn't right that Quickbooks would do this to us little businesses.

Re: Registration for QuickBooks 2008 Simple Start (intuit.com)

There is some helpful discussion at this link.