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MusicMan12
Level 1

switch from Quickbooks Mac Desktop 2024 to Quickbooks Online Essentials

When I go to the Quickbooks Menu, and select Switch To Quickbooks Online,  I log into my Intuit account, try to add business, and I get this message.  "You can't add QuickBooks Online Essentials to YOUR BUSINESS with your existing subscription. Try another company or contact customer support for help."

 

Why is this?  Not compatible?

1 Comment 1
MarkAngeloG
QuickBooks Team

switch from Quickbooks Mac Desktop 2024 to Quickbooks Online Essentials

Hi there, @MusicMan12.

 

Your QuickBooks Desktop is compatible, and you need to use other alternatives to proceed. By subscribing through the official QuickBooks Online page, you can successfully subscribe to QBO Essentials and start moving your QBDT files to it. You can rely on me to sort this out efficiently.

 

We'll use this article's process to start subscribing to QBO Essentials: Move your QuickBooks Desktop file to QuickBooks Online.

 

First, you'll need to visit the QuickBooks Online Plans & Pricing page where you can subscribe to QBO Essentials directly. You can also consider contacting our sales team to help you with choosing the right product for your company.

 

After subscribing, you can now start moving your QBDT files to QBO. Also, consider checking out this article to learn how features and data move from QBDT to QBO.

 

Moreover,  I'd love to provide you with this article to start your business journey with QBO seamlessly: Get started with QuickBooks Online.

 

If you need help using QuickBooks, you can partner with a QuickBooks Live Assisted for additional assistance as you start tracking your business with QBO.

 

Let me know if you need further help as you progress your business with QuickBooks Online. I'd be glad to assist you with anything.

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