cancel
Showing results for 
Search instead for 
Did you mean: 
smitty2
Level 1

The automatic backup has quit working

 
1 Comment
Ashley H
QuickBooks Team

The automatic backup has quit working

I hope you're having a great morning, @smitty2. I'm here to help you with your Automatic Backup.

 

Let's check to make sure if the Automatic Backup was set up correctly. No worries, I've provided the steps below on how to do this with ease:

  1. Go to the File menu, then Save Copy or Back Up. The Save Copy or Backup window will open.
  2. Choose Backup Copy and click Next.
  3. If you haven't already done so, press Options to set your backup defaults (such as where you want to save your local backup) and then select Next.
  4. Hit Change Location or Use this Location then Next.
  5. Click Save it now and schedule future backups or Only schedule future backups, and then Next.
  6. Mark the Save backup copy automatically when I close my company file every [number] times box.
  7. Enter a number in the field provided, and then Finish.

If the setup is correct, please try to run the Verify Data Utility Tool (File Utilities Verify Data) to identify data errors. When prompted for an error, run the Rebuild Data Utility Tool (File Utilities Rebuild Data). Here's a Community Article with detailed steps: Verify and Rebuild Data in QuickBooks Desktop.

 

Let me know how this goes for you. If you receive any errors or have additional questions, please leave me a Reply. Have a great Friday!

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us