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Jloprete
Level 1

Update to 2024 getting errors

I just update to desktop 2024 and each time I open a company I get errors, "the system cannot find the path specified" and then one about payroll files, I don't have payroll. I do not want to have to click through these each time I work. 

1 Comment 1
SashaMC
Moderator

Update to 2024 getting errors

Good morning Jloprete,

 

Welcome to the QuickBooks Community! I will be more than happy to help. Have you tried running Quickbooks as Administrator? If not, let's go ahead and do so.

 

  1.  Close the program and restart your computer. 
  2. Then, right-click QuickBooks Desktop icon and select Run as the Administrator.
  3.  Make sure to download the latest product updates to ensure you have the most recent update of QuickBooks.

 

If you are still not having a breakthrough, we have a few more solutions, such as toggling the UA setting, double-checking that the file is not set as Read Only, etc, since there is more than one solution for this problem. All of this can be found in the article linked below.

 

 

Let me know if you still encounter any issues when following these steps. I will be around in the Community! See you soon. 

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