Hello there, @Tracey1234.
I want to acknowledge that I understand the urgency of your situation. While I would love to assist you in resolving this issue, it would be best for you to contact our Customer Care Team. They will be able to provide you with a valid Validation code for your QuickBooks product.
Since you are unable to access the application, you can read this article to speak with a representative outside of QuickBooks: Contact QuickBooks Desktop support.
Additionally, I recommend reading the article: Get started with QuickBooks Desktop. It contains steps to help you set up your company file.
Here's how:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help.
- Hit Contact Us.
- Give a brief description of your issue, then select Continue.
- Sign in to your Intuit account and select Continue and then Continue with my account.
- If you don't already have an account, make sure to Create a new account.
- We'll email you a single use code. Enter your code and choose Continue.
- If you have more than one account, select the account you want to use and then Continue.
- Select to chat with us or Have us call you.
Also, QuickBooks Desktop is no longer supported in United Kingdom and South Africa. You can read these articles for the complete details:
If you need assistance with managing the payments you receive in QuickBooks Desktop, you can visit this page: Take and process payments in QuickBooks Desktop.
Feel free to post here again if you have any further concerns related to QuickBooks. I'll be here, ready to assist you. Take care and have a wonderful day!
