Why can't I log in on my iphone? It has been working for years. When I look for updated quickbooks self-employed APP, it just gives me normal quickbook app

Let's figure out the cause of the login issue and fix it to keep you going with your task, redf364167.

Before anything else, did you get any error messages when you tried to log in to the QuickBooks Self-Employed (QBSE) mobile app? This will help me find the root cause of the issue and fix it for you.

For now, I suggest doing some troubleshooting steps on your mobile to help find the issue. Sometimes, a lot of cached files can cause software to behave strangely.

Here's how:

1. From your phone's settings, select Settings.
2. Next, click on General and choose iPhone Storage.
3. Select the QBSE app. This will free up the storage without deleting the documents and data for the app, select Offload App.

You may uninstall and then reinstall the app to ensure you get the latest version of it. Though the normal QuickBooks app will be displayed, it's still working the same way.

You can also access your account using the web browser to continue working on your company data. If the issue persists, I suggest contacting our support team. This way, they'll be able to look into your account in a safe environment and investigate this matter further.

To contact support:

1. Access our QuickBooks Self-Employed (QBSE) test drive.
2. Follow the steps provided here to get connected with an agent: Contact QuickBooks Self-Employed Support.

Once you can sign in to QuickBooks, you're now ready to work with your transactions. 

Feel free to get back to us by leaving a reply below if you need further assistance logging in to your account. The Community forum is always here to help you.