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Intuit

QuickBooks Desktop Point of Sale 19.0 Migration Policy

Learn about the QuickBooks Desktop Point of Sale 19.0 Migration Policy.

If you purchased QuickBooks Desktop Point of Sale 18.0 between 06/02/2020 and 08/02/2020, you’re eligible to receive the same amount of licenses and users in QuickBooks Desktop Point of Sale 19.0 at no charge. Here’s what to do.

Note: Before you upgrade to version 19.0, make sure you meet the minimum system requirements.

How to upgrade to QuickBooks Desktop Point of Sale 19.0

To upgrade to QuickBooks Point of Sale 19.0, reach out to QuickBooks Point of Sale Care or call 800-348-0254.

You’ll need to have a purchase confirmation or receipt that includes your order and license numbers, purchase date, version, and the amount of users for the license.

FAQs

How do I get my license and product numbers after I upgrade? 

You’ll get an email confirmation after your order processes that includes your license and product numbers. You can also find them in the Customer Account Maintenance Portal (CAMPs).

Am I eligible if I purchased QuickBooks Desktop Point of Sale 18.0 from an Intuit Reseller or QuickBooks Solution Provider?

As long as you meet the eligibility requirements, you can upgrade to version 19.0 at no cost.

How long do I have to upgrade?

The last day to upgrade to version 19.0 at no cost is 01/31/2021.

What should I do if I already purchased QuickBooks Desktop Point of Sale 19.0?

Reach out to the QuickBooks Desktop Point of Sale team within 60 days of purchase for a refund.

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