Hi Dude7,
Let's sort out this odd behavior of the multi-factor authentication feature.
There are times that an issue like this occurs when QuickBooks encounters unexpected browser-related crashes. To resolve it, try logging into your account on an incognito window. Here is a list of keyboard shortcuts to open one:
- For Google Chrome: Ctrl + Shift + N
- For Mozilla Firefox: Ctrl + Shift + P
- For Microsoft Edge: Ctrl + Shift + P
- For Safari: ⌘+ Shift + N
If it works, you can go back to a regular browser and clear its cache. Piled browser history can be the reason for some issues on the page. You may also switch to a different browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.
Also, you may visit our Self-Help page for tips in managing your account.
I want to ensure that you're able to continue working on your QuickBooks. That said, let me know how these steps work on your end. I'll be around to help you.
