Hello there, DebC-TSB.
I can see how this error kept you from updating your industry type. I'm here to help and share some troubleshooting steps to move past the error.
When your firewall blocks internet access for specific QuickBooks programs or files, you may see an error message. We'll have to configure the firewall settings to fix the issue. If you need detailed instructions, check your provider's website.
Next, toggle the industry type to Contractor edition. If you continue to get the same result, let's run the repair tool.
Here's how:
- Close QuickBooks.
- Download the most recent version (1.6.0.3) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it.
- Select the Home tab, and the version will be on the bottom.
- Open the file you downloaded (QuickBooksToolHub.exe).
- Follow the on-screen steps to install and agree to the terms and conditions.
- Once done, double-click the icon on your Windows desktop to open the tool hub.
Next, lodge the Quick Fix my Program utility. It will close any open background processes QuickBooks uses and run a quick repair on your program. Here's how:
- In the QuickBooks Tools Hub, select Program Problems.
- Select Quick Fix my Program.
- Start QuickBooks Desktop and open your data file.
If the issue persists, perform Solution 2 in this article: Repair your QuickBooks Desktop for Windows.
I've added an article that contains solutions on how to troubleshoot desktop errors: Fix common problems and errors with the QuickBooks Desktop Tool Hub.
Also, these resources provide detailed information on the company file compatibility and steps to rectify update issues:
It's my priority this issue gets resolved. Keep me posted if you need assistance accessing and managing QuickBooks. I'm always ready to lend a helping hand.
