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happytimez-co
New Member

A QuickBooks app is not working

It won't let me Take photos to add receipts it won't let me add an invoice to my customer

1 Comment 1
ZuzieG
QuickBooks Team

A QuickBooks app is not working

Hi Happy,

 

Welcome to our community forum! We appreciate your presence and thank you for bringing this issue to our attention.  I understand you're experiencing difficulties uploading receipt photos and attaching invoices to customers. To assist you further, I recommend reaching out to our Live Support team. They can securely access your account, investigate the issue, and provide a personalized solution.

 

Here's how:

  1. Log in to your QuickBooks Online (QBO) account.
  2. Navigate to the Help menu.
  3. Select the Search option and hit the Contact Us tab at the bottom.
  4. Enter the question, keyword, or topic you need help with.
  5. Follow the prompts, then choose a way to connect with us.


Contact Support.png

 

For details about support hours, refer to this article: Get Help with QuickBooks Products and Services.

 

We appreciate your continued business and trust in QuickBooks. If you have any questions or require further clarification, please do not hesitate to contact us. We're happy to assist you at any time.

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