adjusting entries

Michelle0531 · ‎November 17, 2022

I am cleaning up a QBO company and have needed to make some adjusting entries. There was a check written that was entered twice. When I did the adjusting entry, it added the money back into the checking account, but the original entry disappeared. What have I done wrong?

Thanks

SirielJeaB · ‎November 17, 2022

I'd be more than happy to help you with this, @Michelle0531.

I understand how important keeping track of your transactions and journal entries in operating your company. Let me suggest another workaround to this issue.

If you unknowingly created a transaction in QuickBooks Online, you need to delete it so that it doesn't affect your account balances or reports. Here's how:

Go to the Expenses tab.
Find the check account, then select the dropdown button in the Action column.
Click the Delete option.
Select Yes.

Once done, delete the journal entry in QuickBooks Online. To do that:

Select Settings , then click Chart of accounts.
Locate the account for which you made the journal entry. Then select Account history.
Find the journal entry in the account register.
The word Journal should appear in the Ref No. or Type column.
Select Delete, then click Yes to confirm.

You can use the following articles to learn how to accurately categorize your transactions and reconcile your account:

Please visit the Community if you have additional questions with your transactions and journal entries in QuickBooks Online. We're available 24/7. Have a great day!

View solution in original post

JonpriL · ‎November 17, 2022

Hi there, @Michelle0531.

Adjusting entries are created with a unique destination so you can easily identify them in the account. You did not make a mistake.

We can create a report to determine where the adjusting entries in question are located. I'll walk you through the steps on how to accomplish this.

Go to Reports.
Scroll down the page and look for the Adjusted Trial Balance report.
Select customize and change the reporting period accordingly based on the date of the created adjusting entries.
Click Run report to complete the changes you've made.

Kindly read and use this article to learn more about how QuickBooks keeps a record of your adjusting entries: Make Adjusting Journal Entries in QuickBooks Online Accountant.

Aside from creating adjusting entries, there are features solely for accountants to help you work efficiently with client books. Here is the article to read and learn more about these features: Use Accountant Tools and Features in QuickBooks Online Accountant.

If you require any further information, please feel free to get back here and I'll answer all your QuickBooks concerns anytime.

Michelle0531 · ‎November 17, 2022

Thanks for your quick response!

My mistake -- I do not use my Quickbooks Accountant. I am using my companies Quickbooks online. Anyway, I meant journal entries, not adjusting entries.

SirielJeaB · ‎November 17, 2022

I'd be more than happy to help you with this, @Michelle0531.

I understand how important keeping track of your transactions and journal entries in operating your company. Let me suggest another workaround to this issue.

If you unknowingly created a transaction in QuickBooks Online, you need to delete it so that it doesn't affect your account balances or reports. Here's how:

Go to the Expenses tab.
Find the check account, then select the dropdown button in the Action column.
Click the Delete option.
Select Yes.

Once done, delete the journal entry in QuickBooks Online. To do that:

Select Settings , then click Chart of accounts.
Locate the account for which you made the journal entry. Then select Account history.
Find the journal entry in the account register.
The word Journal should appear in the Ref No. or Type column.
Select Delete, then click Yes to confirm.

You can use the following articles to learn how to accurately categorize your transactions and reconcile your account:

Please visit the Community if you have additional questions with your transactions and journal entries in QuickBooks Online. We're available 24/7. Have a great day!

Michelle0531 · ‎November 17, 2022

Okay, I will handle it that way! I didn't really want to delete because there would be no record.

Thanks for your help!

LieraMarie_A · ‎November 17, 2022

Hi there, @Michelle0531. I'm glad to hear that my colleague was able to provide a workaround. The Community is always open. Feel free to reach out to us again if you have other concerns. Have a good day!

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