Let's figure out how to make the advanced search work, childrenshope.
You could be experiencing browser issues that are disrupting the advanced search function. Let's perform basic troubleshooting steps. Start by opening a private browser or an incognito window on your QBO account. Based on your browser type, please refer to the keyboard shortcuts below:
Google Chrome: Ctrl + Shift + N
Mozilla Firefox: Ctrl + Shift + P
Microsoft Edge: Ctrl + Shift + P
Safari: Command + Shift + N
After this, clear the browser's cache so the system can restart. Clearing the cache will reboot the system, allowing you to work with a clean slate. If it doesn't work, you can also use other supported browsers.
When you're done performing the steps above and the issue persists, I recommend contacting our Customer Support Team so they make a report on this.
Additionally, I'll share this article to help you track transactions however you'd like: Tag transactions in QuickBooks Online.
Comment below if you need further assistance in finding certain transactions. I'll be here to help. Take care!
