The primary causes for missing or wrong transactions often include an unstable internet connection and a buildup of browser cache. Let's secure first a strong and stable internet connection, coastal_canines.
If the invoices are still missing, let's consider troubleshooting your browser. While cache can speed up browsing, an excessive buildup can cause unexpected behaviors. A good starting point is to use a private browser, as it does not retain cache. If necessary, we can clear cache.
Next, we can review the Audit Log to determine whether the missing invoices were deleted or modified. It will also indicate who made the changes to your books. From there, you'll either correct or reenter the invoices.
Are you looking for ways to take your QuickBooks experience to the next level? I'm excited to share that you can connect with our QuickBooks Live Expert Assisted team. They are here to help you manage your transactions and ensure the data integrity of your account. Let us support you on your journey to financial success.
Once we resolved the missing invoices, we can proceed to record their payments and deposit them into your bank.
We are here to support you if you require any further assistance with this issue.
