Thanks for bringing this to our attention, livi79. I can help resolve program delays in your online account so you can keep going when managing business tasks.
Beforehand, may I know if you've received any specific errors when completing tasks in your company file? Any additional information would be much appreciated so I can further provide a detailed resolution.
When running QuickBooks Online (QBO) within your regular browser, sometimes stored cache files can cause an interruption while using our features. To help you fix this, let's consider performing some troubleshooting steps to rule out the possibility of a browser issue. I'd suggest opening your QBO account in a private browser. You can refer to these keyboard shortcuts to open one:
- Google Chrome: Ctrl + Shift + N.
- Mozilla Firefox and Microsoft Edge: Ctrl + Shift + P.
- Safari: Command + Shift + N.
If the program runs efficiently from there, you can go back to the regular browser and clear its cache to remove the temporary files. You can also consider using other supported browsers to narrow down the problem.
Furthermore, I'm sharing this guide to help you run specific reports in case you need detailed reviews of your business finances and other accounting data: Run reports in QuickBooks Online.
You can always get back to this thread if there's anything else you require further assistance with when managing transactions in your account. I'll be right here whenever you need additional help. Take care and have a great day ahead.
