We haven't received any similar issue like this, @cat-webb2015-gma.
There are times odd behavior occurs that affects program productivity. We can perform a few troubleshooting steps so things will get back to normal.
You can start clearing the App's cache for good measure. Here’s how:
- Click Help on the navigation bar at the top.
- Select Reset App Data.
- Allow a moment for the process to complete, and then close the app.
If resetting the app data still doesn't make a difference, I recommend doing a full reinstall of the program. This way, we can ensure important features and functionalities are installed precisely.
You might want to check this article that has detailed steps on how to review, match and categorize receipts in QuickBooks. This information helps you manage them properly.
Don’t hesitate to visit me here if you have other concerns with QuickBooks. I'll be here if you need further assistance. Keep safe.
