Anyone experiencing issues with Batch Import Checks' mapping? Print Later is mapping to Product/Service. I have to manually check "print later"

I'm here to ensure you can batch import mapping in QuickBooks Online, JMFS.

You'll need to ensure to review the file that you imported and make sure that the columns and data are correct. Otherwise, QuickBooks Online (QBO) won't be able to read your data. To resolve this, you can refer to this article: Fix errors when importing CSV.

If you got the same outcome, please perform the said task using a private browser or other supported window. This can help us determine if it's a browser-related issue due to the stored cache. Below are the shortcut keys you can use to access one:

• Ctrl+ Shift + N for Google Chrome 
• Ctrl + Shift + P for Mozilla Firefox  and Microsoft Edge 
• Command + Shift + N for Safari 

Here are two additional links that can provide additional information about importing transactions: Common questions about importing data to QuickBooks Online.

I'll be around in case you need further help. Place a comment below, and I'll get back to you. 

Thank you for responding, TirzahC.  My headings are indeed properly labeled, but I have to make a correction to your statement because they Don't have to labeled correctly.  The fields are mapped, meaning I could name the field Pink and if I map it to Amount it will still pull from my Pink column because I told it to (currently I have my amount column labeled Amt, but QBO uses Amount, but it doesn't matter because I tell QBO to pull the data from my Amt column).

I am using the correct format according to the sample.csv.  A value of "true" is present on my .csv, which is what the Intuit .csv indicates should be used (and worked at one point, but no longer).

QBO has the fields mapped incorrectly and a dev needs to correct it.  Please see my screenshots.  It can be seen that I do have Print Later mapped to Print Later (even though it doesn't matter - look at my Amount to Amt, yet the data pulled in).  You can see Every Product / Service error correlates Directly to the Print Later column and there are No check marks in Print Later, though my .csv has a value of "True" for each of those missing.  Product/Service is Not an option for mapping when importing the .csv so how is it getting mapped to if it's not an error on Intuit's side?  I don't have the ability to map to Product/Service - it's not available when importing.

I'm already doing all the things mentioned in the error fixing article.

Also, I Always use a private window because QBO is too finicky and causes problems if I don't use a private window.

Hello JMFS.

I understand that you need to import your checks to QuickBooks Online. I'd like to jump in and help you in fixing it.

I tried to import a CSV file and the Print Later column works fine. I suggest you review the file and follow the sample, especially with labeling to avoid errors.

If the same thing happens. it's best to seek some help from our Support Team so they can further investigate the root cause of this issue.

1. Click the (?) Help icon and enter Talk to a human (then type it again when prompted).
2. When asked by the bot, enter "Import Check".
3. Select I still need a human, then proceed with Contact us or Get help from a human.
4. Choose either Chat or Callback.

You'll want to check the links below. This will explain more how to import data into QuickBooks Online.

• Common questions about importing data to QuickBooks Online

• Import/export CSV files

Need more help? Leave a comment again here and we'll reply as soon as we can.

I'm scratching my head over here.  You need to check with your development team because QBO has a function called Batch Transactions that I've been using for Months now.  It's a Quickbooks functionality, not a third party.  Please review the screenshot.  You are talking about a Completely different type of import.  The only third party app we use does not give us that functionality, it is 100% a Quickbooks function.

Batch Transactions allows users to import:  Expenses, Bills, Checks, Bank Deposits, and Sales Receipts.  I use Quickbooks Advanced.  I've already had this conversation with a CS Rep who all but called me a liar when I told him about Batch Transactions and he kept insisting I had a TPA.  Please don't make me go through that again.  When I called the Advanced team they were flabbergasted that the chat Rep didn't know about Batch Transactions.  Please, if you are unfamiliar with Quickbooks' Batch Transactions, ask a colleague, the dev team, or someone from the advanced team because I promise you, it is an Intuit / QB product and not a TPA.  It's an amazingly wonderful feature that was added sometime last year and the ability to import was released I believe the latter part of last year.  Unfortunately it's currently broken and needs to be fixed.

I appreciate the clarifications that you gave, @JMFS.

I hear you and realize the importance of being able to import your transactions in QuickBooks Online successfully.

To help identify the root cause of this matter, I recommend contacting our Customer Care Team. I know that you've reached out to them already, but the said team has the tools that can narrow down this hurdle. Just inform the representative that you're using QuickBooks Online Advanced.

Here's how to contact them:

1. Click on Help at the top menu bar.
2. Select on the Contact Us button.
3. Enter a brief description of the issue in the What can we help you with? box.
4. Press on Let's talk.
5. Select on Get a callback.
6. Key in your contact details, then tap on Confirm my call.

On the other hand, I'm also sharing these links below that provides details about creating batch transactions and managing custom fields in QuickBooks Online Advanced:

• Learn how to create and use enhanced custom fields in QuickBooks Online Advanced
• Learn how to quickly enter multiple expenses or bills at the same time

Let me know if you need more help with importing transactions or with QuickBooks. I'll ensure you're all set. Wishing you all the best in everything that you do.