Intuit needs a really good competitor, as they have stopped catering to their customers and do what is most cost effective for them. If I had a good alternative, I would change today.
I've used the same invoice for years, and put a lot of time into customizing it the way I needed to, and now it's gone. The instructions for re-creating are ridiculous. I need to spend my time running my accounting practice and not having to re-do everything they screw up.
For YEARS I have recommended QB (BUT NOT QBO) to my clients. I regret it now.