Anyone having trouble with the desktop app?

Let me direct you to the appropriate support team to assist you with accessing your QuickBooks Online (QBO) Desktop App, quentin2.

I recommend contacting our Live Support team. They have the necessary tools to check and investigate the issue with your desktop app and provide you with the resolution. Here's how:

1. Click the Help icon.
2. Go to the Search tab.
3. Enter your concerns.
4. Click Contact Us and choose a way to connect with us.

Please be aware of our support hours to ensure prompt assistance.

Feel free to leave a comment below if you have further concerns with QuickBooks.

Actually, the just released 3.5.0 version fixed the problem. And introduced a new bug of duplicate shortcut columns. Support is not helpful due to limited hours and their ethos of assuming everything is a user error and thus they act as gatekeepers. Would be nice if there was an actual ticket system to report sw bugs.