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nicolas_goosen
Level 1
posted
‎July 14, 2022 08:02 AM
last updated ‎July 14, 2022 8:02 AM

API is down for an hour a day

We're having a problem where it seems like the quickbooks API is down for roughly an hour per day. Usually between 5am to 6am Eastern Time. I've attached screenshot from uptimerobot.com of one of our webhooks that relies on QBO's API - this is the typical scenario - timeouts in the morning. Has anyone managed to resolve this issue? 

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Best answer July 14, 2022
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JenoP
Moderator
Moderator
‎July 14, 2022 09:39 AM

API is down for an hour a day

Thanks for posting your inquiry in the Community, nicolas_goosen.

 

We actually have a separate forum for API, web integration, and developer concerns. Let me share these steps on how to access the site so you can post this question and get help from our API and developer support team. 

 

Here's how:

 

  1. Go to this link: https://help.developer.intuit.com/s/.
  2. Choose the product you're using.
  3. Select Ask a Question, then type in your concerns or questions.
  4. Click Ask.

 

You can always visit the forum anytime you have concerns with QuickBooks. We're always here to offer our help again. 

 

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1 Comment 1
JenoP
Moderator
Moderator
‎July 14, 2022 09:39 AM

API is down for an hour a day

Thanks for posting your inquiry in the Community, nicolas_goosen.

 

We actually have a separate forum for API, web integration, and developer concerns. Let me share these steps on how to access the site so you can post this question and get help from our API and developer support team. 

 

Here's how:

 

  1. Go to this link: https://help.developer.intuit.com/s/.
  2. Choose the product you're using.
  3. Select Ask a Question, then type in your concerns or questions.
  4. Click Ask.

 

You can always visit the forum anytime you have concerns with QuickBooks. We're always here to offer our help again. 

 

Reply Join the conversation
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