Hi there, @Eric Rohner. Thanks for taking the time to reach out to the Community for support.
I can see you have posted the same concern twice in the QBO Community. My colleague already shared their response on the other thread. You may refer to this link to review the solution to your concern.
In addition, I've got this helpful resource you can use as a guide if you have any further QuickBooks-related concerns in the future.
I'll be around if you need further assistance about the information above. I'm very eager to help. Take care!
I have chatted and made phone calls to Quickbooks. Nobody seems to know how to get the error fixed. You support team is not good at all. If I do not get this fixed today, I am going to get the company to move to another software accounting system.