We are currently using a bill approval workflow that requires multiple approvers.
However, we are experiencing an issue where, when the first approver clicks the “Approve” button, the system sometimes treats it as if both the first and second approvals have been completed. In other words, it appears that the second approver’s step is being skipped or automatically completed.
If anyone else has encountered a similar issue, I would appreciate hearing your experience. Also, if you’ve found a solution, I would be grateful if you could share the steps you took to resolve it.
We’ve already tried recreating the workflow as the Primary Admin, but unfortunately the issue persists.
Thank you in advance for your help.
