Thank you for posting in the Community, @kimweeg.
Connecting your bank to QuickBooks Online (QBO) can simplify adding and managing transactions, making tasks easier.
To assist you better and accurately with your bank connection with QBO, please provide more details about the issue.
- What bank is having the problem?
- What specific error are you having?
- A screenshot will be a great help to let us see the situation better.
I'm adding this link to help you on what to do if there's error messages or bank transactions issues: What to do if you get a bank error or can't download transactions in QuickBooks Online.
We'll wait for any updates on your end. Take care.