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Join nowI took two separate bank deposit slips to the bank and the bank teller ran them as one deposit. When I went to reconcile I saw that the two separate deposits did not clear but the one lump sum deposit did. How do get those two deposits tied to the one lump sum deposit?
Hi there, whitcombautomotive.
Welcome to the QuickBooks Community. Please know that we aim to deliver customer satisfaction at all times and fix an issue as soon as possible. With this, may I ask for additional details if the lump sum deposit is from the bank feeds and if the two separate bank deposit appears on the Banking page? I also appreciate it if you can provide screenshots of your end and any further details so I can present an accurate solution.
For now, I'm adding this article to see various guidelines on how you can fix any reconciliation issues that you might encounter: Learn the reconcile workflow in QuickBooks.
Please don't hesitate to click the Reply button below and add further details about your concern. I'm always here to help.
@whitcombautomotive wrote: HISD Connect LoginI took two separate bank deposit slips to the bank and the bank teller ran them as one deposit. When I went to reconcile I saw that the two separate deposits did not clear but the one lump sum deposit did. How do get those two deposits tied to the one lump sum deposit?
I faced similar kind of issue last time, I am still searching for some proper solution.
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