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Metier
Level 1

Bank Transactions page: Feedback drop-down box cuts off at bottom of screen, making it impossible to send!

I tried to use the Give Feedback box on the Bank Transactions page. The box drops down, but too low on the screen, so the "Send" button is hidden, and I can't actually give feedback. The scroll doesn't help - the Feedback box stays in the same place. Is there a keyboard shortcut to send? I don't know if there's some trick to getting it to appear in full, but that's really beside the point. It should not be so difficult to give feedback!

2 Comments 2
Dandie_A
QuickBooks Team

Bank Transactions page: Feedback drop-down box cuts off at bottom of screen, making it impossible to send!

Thank you for sharing your concern about the Give Feedback tool on the Bank Transactions page, Metier.

 

Based on what you’ve described, the issue can be related to your browser's zoom settings, which could cause the feedback box to display incorrectly. 

 

To ensure you're viewing the page at the default zoom level, press Ctrl + - (minus) on Windows to adjust the content size. This can help you bring the feedback box fully into view.

 

Alternatively, you can submit feedback using another method by following these steps. Here's how:

 

  1. Click the Gear icon at the top right.
  2. Select Feedback under the Profile section.
  3. Enter your comments and click Next to send your feedback.

 

If there's anything else I can assist you with, please let us know.

Metier
Level 1

Bank Transactions page: Feedback drop-down box cuts off at bottom of screen, making it impossible to send!

OK, hitting control-minus two or three times finally shrank it enough to bring the 'submit' button into view. But you really should reconsider the UI here. Maybe it could be a pop-up or a new screen? I shouldn't have to hit control-minus two or three times, submit my feedback, then have to hit control-plus two or three times to go back to my original view. That's way too much work, and greatly discourages giving feedback. Oh, wait... maybe that's the point??

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