Hello, Cstpeter7.
I know that sending emails to multiple recipients saves you a lot of time. Currenly, we have an ongoing investigation into why the batch email isn't working. Our engineer is currently working to resolve this issue.
I encourage you to contact our QuickBooks Online Support to be added to the list of affected users. This ensures you'll receive an email notification once the problem has been resolved.
Here's how:
- Sign in to your QuickBooks Online company.
- Select Help (?).
- Enter a brief description of your concern.
- Click Talk to a human, then Contact Us.
- Choose a way to connect either Start a chat or Get a callback.
In the meantime, you may consider sending it to email one at a time.
I've also included this article for future reference: Record invoice payments in QuickBooks Online.
I'll be here to help if you need anything else in QuickBooks. Have a great day.
