Please help...
Of Note:
I am new to QBO as of a few months ago.
We use Melio through our credit card to make ACH payments. We have it set up to where Melio syncs all bills, payments, vendors, etc., with our QBO account. For instance, when I pay a vendor, I manually enter a bill in Melio which then syncs and creates that bill in QBO under that specific vendor for which I created the bill.
We have our credit card account synced with QBO under Bank Accounts.
My Questions:
When I make an ACH payment in Melio, it syncs the bill I made to that vendor in QBO. The bill amount is listed as a positive amount, which matches all the other transactions for that vendor which I have previously conducted via check or credit card. However, when that ACH payment clears the credit card account and hits the credit card register in QBO, it of course matches to bill for the vendor I made in Melio. The problem I am having is that once it matches, it doesn't match like it would a check, it matches by creating another transaction of the same amount for that vendor yet listing it as a negative amount. This in turn clears the bill amount owed for that vendor, but then messes up the total paid column at the bottom of the vendor page, washing out that whole transaction with the plus and minus. Is this wrong? I have thus far been going back and voiding the bill and deleting the amount and then just categorizing the transaction from the register to the vendor. This takes way too much time. Do I need to do something different, or am I even doing anything wrong?
Like I said, I am new to QBO, so maybe this is exactly how it should be. If so, can someone explain the "why" behind this so I can better understand?
Any help is appreciated, thank you!
