Business profile

It's good to see you here in the Community, @M Alarjeh.

I'd love to help you with your concern about your business profile showing as undefined, but can you please share more information about it? Also, can you share some screenshots of the undefined business profile? Any additional information would be greatly appreciated.

Please know you can continue to reach me here with your additional questions. I'll be standing by for your response.

Hi Mark, Actually I got help from the helpdesk and they are so dedicated and kind guys, indeed!

They informed me that "maybe the problem is from the web browser".

check the attached screenshot, please.

Regards

Mohammad

Hi Mark, Actually I got help from the helpdesk and they are so dedicated and kind guys, indeed!

They informed me that "maybe the problem is from the web browser".

check the attached screenshot, please.

Regards

Mohammad

Hi Mark, 

unfortunately, the problem still running!
I need a help to solve it, indeed.

I trying to send a screenshot but the system didn’t accept upload it!

I tried to open my profile from many browsers but as I said I got an blank webpage with “undefined” recognition!

Could you please help me on this? 

Regards 

Mohamma

Hello M Alarjeh,

Thank you for your patience and for providing the screenshot. If you haven't already, let's try logging in using private browsing. This method ensures that the browser would not be able to store cookies, history, or any form of data that could cause issues. 

• Google Chrome:Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Internet Explorer: Ctrl + Shift + P
• Safari: Command + Shift + N

If you are able to access your information, your cache needs to be cleared. Depending on the browser you have, follow this link.

If that doesn't do the trick, you can contact ProAdvisor Support by following the instructions in the link.

Let me know if you got through! I will be awaiting your response. See you soon!