Good morning, lucyscleaning8.
I'd be happy to provide you with our support link here. If you click on the "Chat live now" box in the bottom right corner, that will connect you with a live agent. They will be able to help you with any problems you're having, as well as, connecting you to a phone agent if need be. While I have you here, is there something I can help you with?
Look forward to hearing from you!