Can anyone tell me why there are ACH Bill Payments appearing in my Expenditures list and I do not recognize these vendors?

I'm delighted to have you in the Community space, thegriotmuseum. To address your question about the ACH Bill Payments appearing on your Expenditure List, we'll take a closer look at the audit log trail. Let me guide you through this process in more detail.

This log provides a detailed history of all transactions and will help you identify who created each ACH payment. By examining the entries in the audit log, you can trace back to the specific user who initiated the payments, allowing for better clarity regarding these transactions.

Here's how:

1. Click on Reports in the top menu bar, then select Account and Taxes.

2. Choose Audit Trail. 

3. Select Customize Report on the report screen. 

4. Navigate to the Filter tab and locate Transaction type.

5. Select Bill Payment and click OK. 

6. Apply date filters as needed. 

If you were unable to identify the who created the ACH payment in the audit trail, I suggest reaching out to our Support Team. They will be able to assist you in investigating the issue further and conduct a thorough review of your account to ensure that everything is in order.

1. Open your QBDT account.
2. At the top of your account, select Help.
3. Choose QuickBooks Desktop Help/Contact Us.
4. Click on Contact Us.
5. Give a brief explanation of your concern, then press Continue.
6. Log into your Intuit account. Select Continue, then Continue with my account.
7. A single-use code will be sent to your email. Type in your code and click Continue.
8. Pick if you want to Chat with us or Have us call you.
    

Please know that our QBDT support hours vary on your subscription. Here's a list you can refer to:

• QBDT Plus users (Mac, Pro, and Premier) can contact support Monday to Friday from 6 AM to 6 PM.
• QBDT Enterprise users, you can reach them at any time of the day.

To gain a comprehensive understanding of your business, you can generate reports. This guide will help you learn how to do that:  Understand Reports.

By following the steps outlined above, you'll be able to navigate to the appropriate reports and filters to obtain clarity on the transactions. This guide is useful in managing your account efficiently. Should you encounter any difficulties or discrepancies ACH payments, do not hesitate to revisit this page.