Can I add a separate customer emails for estimates and invoices?

Hi there, @brenttbrady.

Yes, you can add a separate email for your customer. I'd be glad to walk you through how to accomplish this goal.

You have the option to enter multiple emails in your customer's profile, invoices, or estimates. Any attached email will receive the invoice once sent. Make sure that the email addresses are separated with commas (,).

Please check out the sample snips attached below on how add them on your customers profile and on sales forms:

 To give you more details about adding customer's and emailing forms in QuickBooks Online, please see these resources:

• Email a sales form or report to multiple email addresses
• Manage your customer list

Know that my doors are always open to help if there's anything else you need with sales transactions or with QuickBooks. Thanks for coming, and have a good one!

Hi Betty,

Thank you very much for the response.

I see you can add multiple emails to the customer info, but it seems as whatever you enter there gets automatically entered when the customer is entered in an estimate. That is fine, but what I cant seem to do is once the estimate is converted into an invoice, automatically enter a different email under that customer. For example, a customers accounts payable email. 

Thank you again!

Hello @brenttbrady,

As of the moment, there isn't an integrated way to automate an email address change when converting an estimate to an invoice. In QuickBooks Online, all the information in an estimate will also convert to the invoice but you can edit the email address and manually enter the new one accordingly.

Need help performing any tasks related to your account and company settings, click here to access and browse all articles for QuickBooks products. This reference contains most resources helpful with the steps in customizing the template of your invoices and other income transactions you can record, to name a few.

Don't hesitate to post again here if you have other questions or concerns with QuickBooks tasks and navigations. I'm always around happy to help. Stay safe and have a good one!

it would be a very handy feature to have an invoicing email that was sperate and different. 

I appreciate your suggestion, littleshrub.

Having a separate email option for email invoicing would be beneficial for you and your business.

I suggest submitting feedback to our product developers. They are open to ideas as this helps improve our product to suit your business needs. 

Here's how:

1. Go to the Settings icon.
2. Select Feedback.
3. Enter product suggestions.
4. Then select Next to submit feedback.

You can also visit our Blog site to keep updated with the features and enhancements that our developers being rolled out.

You can always get back to this thread if you need anything else. The Community is always here to help.

Seriously, 3 years later and this simple feature has still not yet been added? Are you really listening to customer feedback or are you just stroking your customers and pacifying us all while not listening?

It is frustrating when customers are repeatedly reminding me to send emails to their AP department and not to project managers.