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kglasgow2000
Level 1

Can I change the settings on my invoices to were it will not send my customers a reminder email a month later?

 
1 Comment 1
MelroseV
QuickBooks Team

Can I change the settings on my invoices to were it will not send my customers a reminder email a month later?

Yes, @kglasgow2000, you can change your settings to not send your customers a reminder email about their invoices.

 

We can disable the reminder feature in QuickBooks Online so that your customers will not receive email notifications about their invoices.

 

Here's how:

 

  1. Go to the Gear icon.
  2. Under Your Company, select Account and settings.
  3. Click the Sales tab.
  4. Select the Reminders edit pencil icon.
  5. Click the Automatic invoice reminders to off the feature.
  6. Select Save and then Done.

 

For future reference, you can check this article to help manage customer payments and keep track of transactions inside the QuickBooks:

 

 

Feel free to reach out if you have more questions about processing payments, @kglasgow2000. We're here to help.

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