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brennanbetty37
Level 1

can I delete a duplicate quickpay account with no transactions in it ?

can I delete a quickpay account?

1 Comment 1
Kurt_M
Moderator

can I delete a duplicate quickpay account with no transactions in it ?

We'd like to ensure we're providing you with the details you need to help remove a duplicate QuickPay account, Brennan.

 

Before anything else, we’d like to know if you're referring to a duplicate QuickPay account integrated with your QuickBooks Online (QBO) company file? If so, these are the steps:

 

  1. On the top right corner, click the My integrations icon beside the Bell notification icon.
  2. Select Integrations overview.
  3. Locate the third-party application and then click the Ellipsis icon.
  4. Select Disconnect.

 

For visual reference, see the image below.

 

image (59).png

 

 

However, if you're referring solely to the Quick Pay account, we recommend contacting Quick Pay's support team. This way, they can guide you through the process and cancel or delete the unused account.

 

Need assistance managing your books or dealing with customer transactions in QBO? Our QuickBooks Live Expert Assisted can offer tips and guide you to streamline the process of handling this task.


Please don't hesitate to comment below if you're referring to something else. Rest assured, our team will be around to respond as soon as possible to assist you in resolving your inquiry.

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